Frequently Asked Questions


What different badges can I earn?

S.A.G.A.N. Mentor awarded to individuals that join the S.A.G.A.N. mentor program.
S.A.G.A.N. blogger awarded to individuals who post regular science-related blogs.

S.A.G.A.N. twitter contributor - awarded to members who post regular news links.

S.A.G.A.N. community enabler awarded to members who have started groups that have 3 more more members.
S.A.G.A.N. Astrobiologist - awarded to members who have shown great curiosity about Astrobiology. Usually awarded in the Discussion of the Week
Alien Design Group - for members of the Alien Design Group
Donor Group - for generous S.A.G.A.N. members who donate to help defray costs.


What photos can I post to the photo album?

We encourage you to post photos illustrating your science and outreach activities! When posting photos please include a short description of the science or outreach activity shown in the photo. Please note that we will not accept personal or profile pictures in the community photo album as of June 1st 2012. You may however post a personal photo as your profile photo to personalize your profile.


What videos can I post to the video list?

Any videos related to science or outreach activities or mentoring profile videos are fantastic.


My video is more than 100 MB, what can I do?

There are several ways of reducing the size of your video. For windows users, you can import your video in "Windows Live Movie Maker". When you click "Save Movie", find "custom settings". There you can reduce the "Bit rate". WLMM displays the file size per minute of video, so if you know how long your video is, you can calculate how many MB per minute your require to come under the 100 MB limit of S.A.G.A.N.


Why was my video or photo not posted?

As of June 1st 2012 our photo policy has changed. While we will not accept personal or profile pictures for posting in the shared S.A.G.A.N. photo album, we are delighted to accept photos of science and/or outreach activities with an accompanying description. Likewise video posting should present science and/or outreach content, or provide a mentoring profile. Please contact us by clicking here if you have further questions.


Can anyone post in 'jobs, post doc, grad student opportunities'?

Of course!


How do I add an opportunity?

You can go to the jobs page and click "Add", or click here.


Can I receive notifications when a new opportunity is posted?

Yes! when you go the jobs page (here), scroll down and at the bottom the discussion listings is a "Follow" hyperlink. Click that and you are all set! On the left of "Follow" is the RSS link so you can keep up to date on your favorite RSS reader!


How do I make a suggestion to make S.A.G.A.N. better?

Please post your suggestion in the forum discussion here.


How can I contact the S.A.G.A.N. admins?

Easy, send us a note!


How do I create a group?

Click on the 'GROUPS' tab (or here) on the page header. Click the 'Add' button.


Can a group have its own language settings?

Yes! When you create a group, you will find the 'language' setting. Choose any language you want and help increase the reach of S.A.G.A.N.!


How can I share a file to members of my group?

In your group, click "add a discussion" in the "discussion forum" section. There, you can upload files (up to 7 mb).


What should I say in my intro video?

Check this page out


I made a mentor intro video, now what?

Two steps:  1) upload it to the video page, 2) send us a note with i) your current position, ii) your expertise, iii) the level at which you'd like to be a mentor for, and iv) how many people you'd like to mentor. Once we have all this information, we'll upload your video in the mentor gallery. Thanks for volunteering!


How do I change my privacy settings?

Go to your profile and select "Settings". Click on "Privacy" and set your privacy to your desired settings.


How do I set my email notification preferences?

Go to your profile and select "Settings". Click on "Email" and select the options for the email notifications you want to receive.  


Items are not displaying right, do you know about this?

Some users (including us) have experienced some difficulties using the Chrome browser. We recommend Firefox or Safari for optimal user experience, particularly when using the video communication and collaboration features.


Any other questions you would like to have answered? send us a note.

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